Shinevery™ TANK 3.0

Shinevery will accept returns up to 30 days after the delivery date.

The product must be in new or undamaged condition, free from stains, perfume smells, or deformities, and in its original packaging. It should be unworn and unpacked. Returned products will be inspected, and any returns that do not meet our policy will not be accepted.

Please note that bundle offers are not returnable.

For instructions on how to ship the returned products, please refer to the email you received after placing the return request.

How do I request an exchange or a return? Luckily, with our 100% Guarantee, you get easy returns. This is how you can issue a request:

You can simply email our customer care team: info@shinevery.com and inform us of your order number and your exchange/return request.

Once your request is submitted, we'll approve it and send the shipping instructions via email. Please don't forget to check your inbox, spam, or junk folder.

As soon as you have brought your package to your local post office, please reach out to our team to share your return tracking with us.

Once we see your garment(s) are on route to us, for the exchange request, your exchange garment(s) will be shipped out to you and a shipping confirmation email will be sent right over to let you know it's on the route; 

for the return request, we will get your refund processed for you, and you will be notified via an email. Your refund will be processed and applied to the original method of payment. 

Note that refunds can take up to 1-3 business days to appear on your bank account due to varying processing times of financial organizations.

If you are not totally in love with how they feel or fit, simply exchange or return them within 30 days, please feel free to contact us for a return label: info@shinevery.com

We apologize if you received a damaged item. Please send a photo of the damaged product to info@shinevery.com with your order number and we would be happy to help you with a resolution. Please note that any damaged item outside of a 30 days return window cannot be returned or refunded.

Standard Shipping $5.46
5-10 business days
Express Shipping 9.56$
3-7 business days

Please note that shipping times do not include the standard 1-2 business days processing time it takes for the order to ship out.

Please note: due to the large order volume and slow logistics during the Black Friday shopping spree, some shipments may be delayed. We're working diligently to get your order on time. 

Yes, Shinevery does offer international shipping. For details on shipping rates and delivery times to your location, please visit our website or contact our customer care team at info@shinevery.com.

If you accidentally entered the wrong address during checkout, please contact us immediately at info@shinevery.com. Our team will do their best to update the shipping address for you as quickly as possible.

Please note that we can only change the shipping address if the order has not yet been processed or shipped. To ensure your order is sent to the correct location, we encourage you to reach out to us promptly.

Orders are processed depending on item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed on business days will be processed and shipped within 1-2 business days.

We are unable to deliver on weekends or public holidays, any orders placed during this period will be dispatched the following business day.

Most of Shinevery's in-stock products are shipped from the US. However, some items may be sent directly from our factories in China.

We’ve partnered with top manufacturers and distributors around the world to ensure that you receive products of the highest quality standards, delivered to you quickly.